pages
Archives
- May 2008 (5)
- April 2008 (7)
- March 2008 (7)
- February 2008 (5)
- January 2008 (5)
- December 2007 (3)
- November 2007 (3)
- October 2007 (6)
- September 2007 (7)
- August 2007 (9)
- July 2007 (1)
- June 2007 (5)
- May 2007 (7)
- April 2007 (6)
- March 2007 (4)
- February 2007 (7)
- January 2007 (3)
- December 2006 (3)
- November 2006 (2)
Subscribe
Blogroll
Software as a Service (SaaS), in which software solutions are hosted by the vendor, as opposed to being installed on-premises, are becoming increasingly popular software licensing solutions in the call center industry.
The solutions include applications such as customer relationship management, integrated voice recognition, workforce management, and automatic call dialing.
The advantages of software as a license are that you only pay for what you use (times the number of seats), thus lowering the upfront costs; no peripheral equipment, such as a dedicated server, is required; and the solutions tend to be highly scalable.
Click here to learn more.
Bookmark to:
No responses , be the first to comment on " SaaS Appealing to Call Center Industry "