Dell’s Problem With Software Licensing

Dell has had problems with software licensing when they ship pre-installed software on their computers.?‚?  The software is perfectly legal but Dell is forcing customers to agree to terms and conditions with out producing the proper documents.?‚?  Here is one man’s story.

“Kat and I just received the Dell Inspiron 5100 notebook we ordered from Dell Canada. We quickly ran across problems.

I pushed the power button to turn on computer. I got the Dell POST screen, then a screen from Dell (Photo):

                       SOFTWARE LICENSES

- Before using your computer, read all of the software license
  agreements that came with each program that you ordered.
  There may be several agreements to examine.  To comply with
  the terms and conditions of the software license agreements,
  you must consider any CD or diskette set of Dell-installed software
  as BACKUP copies of the software installed on your computer's
  hard-disk drive.

- If you did not order Dell-installed software for this computer,
  or if you do not accept all the terms of the licenses, please call
  the customer assistance telephone number listed in your system
  documentation.

  Press any key on the keyboard to indicate that you have
  read all of the software licenses and agree to their terms.

                            Be Direct TM
                              Dell TM
                           www.dell.com

But there are no license agreements in the box that the computer came in. [There are some shrinkwrapped CD containers, but the “Terms and Conditions of Sale (CANADA)” that came with the invoice says:?‚?  Read More…

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